Terms & Conditions
Last updated: March 2026
These Terms & Conditions apply to all purchases made through the website of Mauverre Canada, reachable via info@mauverre.com. By placing an order, you agree to the terms outlined below. Please read them carefully before completing your purchase.
1. Applicability
By placing an order through the Mauverre Canada website, you confirm that you have read, understood and agreed to these Terms & Conditions in full. These terms apply to all products, orders and transactions made via our website.
2. Product Information
At Mauverre Canada, we do our best to describe our products accurately and keep all information up to date. Typographical errors or minor inaccuracies may occasionally occur. If you notice anything incorrect, please contact us at info@mauverre.com.
3. Ordering & Payment
- Orders are processed upon receipt of full payment
- Available payment methods may vary depending on your country or region
- Customers are responsible for checking which payment methods are available in their location
- Mauverre Canada reserves the right to cancel any order in the event of payment issues or suspected fraud
4. Processing & Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on your location)
- Orders are shipped directly from our supplier, which may affect delivery times to certain regions
- Delivery times are estimates and cannot be fully guaranteed due to factors outside our control, such as customs clearance or courier delays
5. Returns & Cancellations
For full details on returns, exchanges and cancellations, please refer to our separate Return Policy page. At Mauverre Canada, we aim to handle every situation with fairness and care.
6. Liability
- Mauverre Canada is not liable for loss or damage during shipping if tracking confirms successful delivery to the address provided
- It is the customer's responsibility to ensure the correct delivery address is entered at checkout
- Any address errors must be reported within 24 hours of placing your order via info@mauverre.com
7. Intellectual Property
All content on the Mauverre Canada website — including texts, photographs, logos and branding — is the property of Mauverre Canada and may not be copied, reproduced or used without prior written permission.
8. Complaints
If you are unhappy with your experience, please contact us in writing at info@mauverre.com. We aim to respond to all complaints within 5 business days and will work towards a resolution that is fair and considered.
9. Applicable Law
These Terms & Conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms shall be subject to the jurisdiction of the Canadian courts.
Contact
For any questions regarding these Terms & Conditions, please reach out directly.
At Mauverre Canada, we believe in clarity and transparency — because our customers deserve to know exactly where they stand.